Hilton Garden Inn Las Cruces

Good hotel in Las Cruces, near the University and on the highway with access to shopping and restaurants. If you're walking, you have to go over the highway to get to any restaurant but it was less than a mile to a good breakfast and dinner, as well as a few fast food options if that's what you're looking for. The rooms were clean and comfortable although there was a sewer-like odor that was subtle but noticeable in the bathroom. Service was efficient but I can't say it was overly friendly. I was struggling to choose between this hotel and one a few miles away. I might be inclined to at least try the other Hilton property on my next visit just to see if there's any difference in walkability. I've seen some complaints about this one looking run down but I didn't see that at all. It has the same layout as many other Garden Inns but has a southwestern, adobe and ancient wood style that I personally like.

Stayed here in 2023 and hotel was ok. This 2024 stay was not. The wifi protocol was different from every other Hilton property that we have stayed at. Very frustrating. Wifi went in and out. The young man at the front desk was not welcoming. The woman in the moring was very nice and staightened out the food voucher for Gold Hilton Honors members that had not been explained at all at the time of reservation or at check in. We ordered food at about 7:30 PM and they were out of shrimp and meatballs. We ordered bowls of soup and when we went down, we were given coffee cups about half full of soup. The soup itself was good. Just not much of it .The continental breakfast was meager. Fruit consisted of water melon and green melon. The orange juice- tasted terrible. There were some pastries that looked good. There was a Christmas tree still up in the lobby. Most hand sanitizers were not filled. The plumbing in our room was deficient in that there was no screen filter on the bathroom sink. The shades were out dated. Not up to date black out as is usual. The elevator did not "level up" and presented a tripping hazard. This property needs attention. There was some mechanical noise on the 4th floor of unknown origin.

I’ve worked in hotels and restaurants my entire life. It really is crazy how you guys don’t care at all. This is a pathetic and sad day for your brand for sure. Is the Hilton that hard up for money?? It must be real hard times if you need to lie about a refund. 👎👎🚩🚩🚩🚩🚩🚩🚩🚩 VERY VERY 😢😢😢😢😢

Easy to get to, plenty of parking, and the front desk staff is very friendly. The pool is a great size and they can heat it if it is cold outside. The weight room has a good selection of equipment but has little to no air conditioning. Beds are comfortable and rooms are very clean. Has a nice place to buy breakfast on site and free coffee that is fairly good. There is a free to use business area to print things and get online.

Good hotel in Las Cruces, near the University and on the highway with access to shopping and restaurants. If you're walking, you have to go over the highway to get to any restaurant but it was less than a mile to a good breakfast and dinner, as well as a few fast food options if that's what you're looking for. The rooms were clean and comfortable although there was a sewer-like odor that was subtle but noticeable in the bathroom. Service was efficient but I can't say it was overly friendly. I was struggling to choose between this hotel and one a few miles away. I might be inclined to at least try the other Hilton property on my next visit just to see if there's any difference in walkability. I've seen some complaints about this one looking run down but I didn't see that at all. It has the same layout as many other Garden Inns but has a southwestern, adobe and ancient wood style that I personally like.